Privacy Policy

Preamble

Janeisha Cambridge operates under the Zero Debt Degree brand and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Website or use our services, including scholarship guidance, personalized scholarship lists, coaching programs, consultations, digital products, and related educational resources (collectively, the “Services”).

Our mission is to help students identify low-competition scholarships, strengthen application materials, and graduate college debt free. In delivering these Services, we collect and process personal information only as reasonably necessary and in accordance with applicable United States privacy laws. By using this Website, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We collect personal information that you voluntarily provide when you fill out a contact form, request a scholarship list, enroll in a coaching program, schedule a consultation, purchase a digital product, or subscribe to communications. This information may include your name, email address, phone number, mailing address, academic background, extracurricular activities, intended field of study, scholarship interests, and other details relevant to your educational goals.

Because our Services are education focused, you may also provide information related to academic performance, standardized test results, résumé details, essay drafts, interview preparation materials, and financial need indicators. We collect only the information necessary to provide tailored scholarship guidance and related advisory support.

When you complete a transaction, payment and billing information is processed securely through Stripe, our third-party payment processor. We do not store full payment card numbers on our servers. Stripe processes billing data in accordance with its own privacy and security standards.

We also collect certain information automatically when you access the Website. This may include your IP address, browser type, device type, operating system, referring site, pages visited, time spent on each page, and general interaction data. This information is collected through cookies and similar technologies and is used to maintain functionality and improve user experience.

How We Use Your Information

We use your personal information to deliver and manage our Services, including personalized scholarship lists, coaching sessions, consultations, scholarship databases, and digital educational products. Information is also used to respond to inquiries, provide updates, send scheduling reminders, and deliver requested resources.

We may use contact information to send scholarship notifications, educational tips, program updates, promotions, or new service offerings. You may opt out of marketing communications at any time by using the unsubscribe link provided in our emails. Service-related communications, such as receipts or consultation confirmations, may still be sent when necessary to fulfill contractual obligations.

We also use information to improve our Website, evaluate performance, enhance content visibility, and analyze user engagement. Processing may occur to comply with legal obligations, enforce our terms, prevent fraud, and protect the integrity of our Services.

Legal Grounds for Processing

Where applicable, we process personal information based on your consent, such as when you subscribe to communications or accept non-essential cookies. You may withdraw consent at any time, although prior lawful processing remains valid.

We also process information when necessary to perform a contract, including providing scholarship guidance, coaching programs, or digital resources you request. Certain processing activities are conducted to comply with legal obligations or to pursue legitimate business interests, provided those interests do not override your rights.

Cookies and Tracking Technologies

The Website uses session and persistent cookies to improve functionality and user experience. Session cookies help with navigation and secure access to forms and checkout pages. Persistent cookies store preferences and assist in recognizing returning visitors.

Analytics cookies may be used to understand visitor behavior, page engagement, and content performance. These cookies collect aggregated, non-personally identifiable information. You may disable cookies through your browser settings; however, doing so may affect certain features of the Website.

Third-Party Service Providers

To operate and maintain the Website, we use trusted third-party service providers that support website functionality, secure payment processing, data storage, analytics, communications, and technical maintenance. These providers may process personal information on our behalf strictly for authorized business purposes.

Payment transactions are processed through a secure third-party payment processor. We do not store full payment card details on our servers. Billing information is handled in accordance with the processor’s privacy and security standards.

We require service providers to implement appropriate safeguards and to process personal information only as necessary to deliver contracted services and in compliance with applicable privacy laws.

Data Sharing

We do not sell personal information for monetary consideration. We may share limited information with service providers that assist in operating our Website, processing payments, managing communications, maintaining backups, or providing technical support.

Information may also be disclosed where required by law, court order, or governmental request, or where necessary to protect our legal rights. Any sharing is conducted subject to appropriate contractual safeguards.

Data Location and Transfers

Personal information is primarily stored and processed in the United States. Some service providers may operate servers in other jurisdictions. Where data transfers occur, they are conducted with appropriate safeguards designed to protect your information in accordance with applicable privacy standards.

Data Retention

We retain personal information only for as long as necessary to provide Services, fulfill transactions, maintain legal and financial records, resolve disputes, and enforce agreements. Scholarship guidance records and consultation notes may be retained for a reasonable period to support ongoing advisory services.

When retention is no longer required, personal information is securely deleted, anonymized, or archived in accordance with applicable law.

Data Security

We implement technical, administrative, and organizational safeguards to protect your personal information. These measures may include SSL encryption, secure hosting environments, restricted access controls, routine updates, and monitoring systems.

Only authorized personnel and contractors with a legitimate business need have access to personal information, and they are expected to follow established privacy and security procedures. While no system is entirely immune from risk, we take reasonable steps to protect your data.

Your Rights and Choices

Depending on your state of residence, you may have the right to request access to your personal information, request correction of inaccurate data, request deletion of information, or obtain a copy of your data in a portable format.

You may also withdraw consent for marketing communications at any time. Requests to exercise privacy rights may be submitted by emailing contact@janeishacambridge.com. We may require reasonable verification of identity before fulfilling such requests.

Children’s Privacy

Our Services are not directed to children under the age of thirteen. We do not knowingly collect personal information from children under thirteen without verified parental consent. If such information is discovered, it will be promptly deleted in compliance with applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements, technology, or business practices. When updates are made, the “Last Updated” date at the top of this page will be revised.

Continued use of the Website after changes are posted constitutes acceptance of the revised Privacy Policy.

Contact

If you have questions about this Privacy Policy or wish to exercise your privacy rights, you may contact us through the contact form available on our Website.

You may also reach us directly by email at contact@janeishacambridge.com for privacy-related inquiries, data access requests, or other concerns regarding how your information is handled. We will respond within a reasonable timeframe in accordance with applicable law.